What should Tom do ?

Tom is responsible for giving a bonus to factory workers that have perfect attendance during the month. One worker missed one day due to a death in the family. The worker starts crying in Tom’s office and tells Tom that she needs the bonus desperately since she is behind on her rent. The rules are clear and the bonus is for perfect attendance period no if, buts, or maybes. However, Tom does have the authority to make exceptions to the rule. What should Tom do?